Ethics

DAKOTA-K MISSION

Dakota-K Auto Repair & Tire Center serves the customer that drives any car, light truck, van, hybrid, or sport utility vehicle - domestic or import - the quality conscious consumer - someone who desires a well-maintained vehicle. Our repair service is complete. We handle everything from tire repair to intermittent drivability problems to major engine repair.

We give... Peace of mind in Auto Repair - by providing:

• Solutions to transportation problems - knowing the right questions to ask and helping customers through difficult situations.
• The best repair solution for their vehicle and ... where needed, no repair - just the suggestion that it is time to sell.
• Honesty, quality and consistent follow through.

We work together to create a workplace that we can be proud of.

DAKOTA-K ETHICS POLICY

• Never sell something that isn’t needed.
• Offer customers time on repairs that can wait and concentrate on what is needed now.
• Willingly admit when we’ve made an error and work to correct it.
• Be a problem solver, starting with yourself (ourselves) first. Avoid the tendency to blame.
• Treat others as I (we) would want to be treated.
• As an individual ~ I bring value to the workplace.